Tech Support

Are you new to VROC or Delta? Do you need a refresher on how to use Zoom or ExpertBook? Perhaps you just want some tips for how to prepare yourself and/or your students before the video connection. Well, you’ve come to the right place. Check out our support resources below!

 

Getting Started with VROC and Zoom

How to:

  • Create your VROC account
  • Install Zoom on your computer/laptop/tablet
  • Test your Zoom software
  • Share your screen (Powerpoint, etc.) while in a video call

 

Download Zoom

If all you need is the software…

  • Computer – Click here & download “Zoom Client for Meetings”
  • iPad – Download “Zoom Cloud Meetings” from the App Store
  • Android – Download Zoom Cloud Meetings” from the Google Play Store
  • ChromeBook – Go to the Chrome Web Store

 

Initiating a VROC Connection

How to:

  • Search ExpertBook to find an appropriate expert
  • Request a video call with an expert
  • Initiate a video call using Zoom

 

Video Call Tips for Teachers

  • Planning your video call
  • Preparing the students
  • Tips for how to set up your classroom & facilitate the discussion

 

Video Call Tips for Subject Matter Experts

  • Planning your video call
  • Tips for achieving good call quality & interactivity with the students

 

Zoom Support

  • Lots of helpful instructions and tutorial videos
  • Browse by theme or search by key word(s).

 

If you can’t find the help you need from the sources above, please contact us at vrocpc@pirweb.org and we’ll be happy to help.